Alpha Tinting Terms & Conditions

This Web site and Alpha Tinting’s services are offered to you, conditioned on your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the “Terms and Conditions”). Your use of this Web site or submission of service requests via telephone constitutes your agreement to all such terms, conditions, and notices in effect at such time. If you have any questions regarding these Terms & Conditions, you may contact us at www.AlphaTinting.com. We may amend these Terms & Conditions at any time by posting a revised version of these Terms and Conditions on the Alpha Tinting Website. These Terms & Conditions were last updated on 1/25/2014.

  1. INTRODUCTION TO Alpha Tinting. Alpha Tinting is committed to providing world-class window tinting services via our network of professional local service providers. Alpha Tinting is an internet service that connects consumers to local professionals who provide automotive services. By working with hand-selected, highly skilled and experienced local professionals, we are capable of connecting consumers with high-quality local professionals.
  2. Alpha Tinting SERVICES. Alpha Tinting is committed to making your experience using our website a positive one. Upon entering your information and the request for which you would like a service professional, we will provide you with pricing and arrange for a local service provider to visit you to fulfill your service need in a timely manner. However, we do not guarantee that we will be able to match your service needs with a service professional or that there are service professionals in your area that are either capable or willing to complete your service needs. Although we take certain steps to examine the credentials of our listed service professionals, we make no guarantees or representations regarding the skills or representations of such service professional or the quality of the job that he or she may perform for you. By using our website to schedule an appointment you are entering into a direct agreement with a service professional to have the services completed, and we do not guarantee or warrant their performance on the job or the outcome or quality of the services performed. The service professionals are not employees or agents of Alpha Tinting, nor is Alpha Tinting an agent of the service professionals. Alpha Tinting does not perform, and is not responsible for, any of the services requested by you in your service request. Your rights under contracts you enter into with service professionals are governed by the terms of such contracts and by applicable federal, state, provincial and local laws. Should you have a dispute with any service professional, you must address such dispute with the service professional directly, AND YOU HEREBY AGREE TO RELEASE Alpha Tinting (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH YOUR SERVICE PROFESSIONAL.
  3. RESOLUTION PROCESS AND LIMITED SERVICE GUARANTEE. While we cannot guarantee the work performed for you by a service professional, and while we have no obligation to you with regard to your relationship with a service professional, we may try and assist you in resolving any workmanship problems that may arise in the course of a service project and which may be the fault of a service professional who you were connected to through Alpha Tinting. Under the circumstances more fully described herein and upon completion of all required procedures, although we have no such obligation, we may, upon your request, provide limited assistance in resolving disputes between you and a service professional. You must participate and use good faith efforts to resolve problems through the Alpha Tinting resolution process.
  4. SERVICE WARRANTIES. Alpha Tinting is committed to providing world-class window tinting services via our network of professional local service providers. Alpha Tinting is an internet service that connects consumers to local professionals who provide automotive services. Alpha Tinting communicates product warranty options for customers directly from local service providers. Upon customers scheduling an appointment and making warranty selections, Alpha Tinting communicates this information and payment directly to local service providers. The warranty the customer receives is an agreement between the customer and the local service provider. Should any future issues arise regarding the craftsmanship or warranty the customer must communicate directly with the local service professional for a resolution and RELEASE Alpha Tinting (AND OUR OFFICERS, DIRECTORS, AFFILIATES, EMPLOYEES AND AGENTS) AND ANY OTHER PERSON, FIRM, OR ENTITY (INCLUDING OUR BUSINESS PARTNERS) FROM ANY DAMAGES OR CLAIMS (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE, SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND YOUR DEALINGS WITH SERVICE PROFESSIONALS.
  5. INFORMATION YOU PROVIDE TO US. Upon using the Alpha Tinting services, you will be prompted to disclose certain information about yourself and your service requirements. Some of this information will be sent to service professionals who will need this information to respond to you or to other persons or entities in connection with our business. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable “Do Not Call” list, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our business, including marketing related emails. For complete details on our use of your information, please see our privacy statement. You agree that by completing a service request, you are entering into a business relationship with Alpha Tinting and its partners and thus agree to be contacted by Alpha Tinting and/or its partners. You promise that all information you provide will be accurate, current and truthful to the best of your knowledge. If you provide any information that is untrue, not current or incomplete, or Alpha Tinting has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Alpha Tinting has the right to refuse any current or future use of the Alpha Tinting services (or any portion thereof) by you. You are responsible for any use of the Alpha Tinting services by persons to whom you intentionally or negligently allow access to your password.
  6. CALL RECORDING. You acknowledge and agree that Alpha Tinting may monitor and/or record any telephone calls between you and Alpha Tinting.
  7. YOUR USE OF THE Alpha Tinting SERVICES. You acknowledge and agree that your use of the Alpha Tinting services is for your personal use and not for advertising purposes. You may not use the Alpha Tinting website or services to recreate or compete with the Alpha Tinting services, to solicit or harass Alpha Tinting service professionals, or for any other purpose not contemplated herein. You agree that all of the content and information posted on the Alpha Tinting Web site, including but not limited to Service Professional profiles, screening information, and Ratings & Reviews (including any ratings and reviews or other content posted by you), is the sole and exclusive property of Alpha Tinting, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your service request. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to Alpha Tinting for any such damages, and will indemnify Alpha Tinting in the event of any third party claims against Alpha Tinting based on or arising from your violation of the foregoing. We reserve the right to revoke your access to the Alpha Tinting Web site and services at any time. All information about service professionals is confidential and for your personal use only. If it is determined or suspected by Alpha Tinting in its sole discretion that you are misusing or attempting to misuse or circumvent the Alpha Tinting services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, infiltrating, fraud, advertising, jamming or spamming, Alpha Tinting reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies. TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO Alpha Tinting AND ITS SERVICE PROFESSIONAL PARTNERS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE’S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO Alpha Tinting AND EACH Alpha Tinting SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $11,000 TO EACH OF Alpha Tinting AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.
  8. NOTICE SPECIFIC TO DOCUMENTS AND INFORMATION AVAILABLE ON THIS WEB SITE. Permission to use documents (such as press releases, datasheets, content, informational items and FAQs) from the Alpha Tinting server (“Server”) is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of Alpha Tinting. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout of the Alpha Tinting Web site or any other Alpha Tinting owned, operated, licensed or controlled site. Elements of Alpha Tinting Web sites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Alpha Tinting web Site may be copied or retransmitted unless expressly permitted by Alpha Tinting. Alpha Tinting AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. Alpha Tinting AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE Alpha Tinting WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Alpha Tinting AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
  9. LINKS TO THIRD PARTY SITES. The links in the Alpha Tinting Web site will let you leave Alpha Tinting’s Web site. The linked sites are not under the control of Alpha Tinting and Alpha Tinting is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. Alpha Tinting is not responsible for webcasting or any other form of transmission received from any linked site. Alpha Tinting is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Alpha Tinting of the site.
  10. ARTICLES AND OTHER CONTENT. Alpha Tinting provides certain content relating to automotive services (“Articles”), on the Alpha Tinting website, and via mobile applications owned and operated by Alpha Tinting. Such Articles are provided “As-Is”, without any warranties or representations, and you assume all liability and responsibility for your use of such Articles. You understand and agree that the Articles do not provide advice, and that such Articles are no substitute for the advice of a professional.
  12. GENERAL PROVISIONS. You acknowledge and agree that the Alpha Tinting services are provided to you on an “AS IS” basis without any warranty whatsoever, and your sole and exclusive remedy, and Alpha Tinting’s sole obligation to you or any third party for any claim arising out of your use of the Alpha Tinting services or the Alpha Tinting Web site, is that you are free to discontinue your use of the Alpha Tinting services or the Alpha Tinting Web site at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, Alpha Tinting EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT Alpha Tinting SHALL HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF Alpha Tinting HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH STATES AND PROVINCES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. The Terms and Conditions will inure to the benefit of Alpha Tinting’s successors, assigns and licensees. If any provision of these Terms and Conditions shall be deemed unlawful, void or unenforceable, for any reason, by any court of competent jurisdiction that provision shall be modified in order to make it enforceable, while maintaining the spirit of the provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and enforceability of the remaining terms. The failure of Alpha Tinting to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Alpha Tinting services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect. These Terms and Conditions are governed by the laws of the State of Massachusetts as such laws are applied to agreements entered into and to be performed entirely in the State of Massachusetts and between Massachusetts residents. You agree to submit to jurisdiction in Massachusetts and that any claim arising out of or related to these Terms and Conditions will be brought solely in a court in Suffolk County, Massachusetts. These Terms and Conditions constitute the entire agreement between you and Alpha Tinting and supersede all oral and written negotiations or representations of the parties with respect to the subject matter hereof. These Terms and Conditions may not be modified or amended other than by an agreement signed by both parties.

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